As a specialist in pre-loved luxury, every item is carefully inspected, individually photographed and described to give you a clear and accurate understanding of its condition before purchasing.
As each piece is unique and pre-owned, we do not offer returns for change of mind. Pre-loved items may naturally show signs of previous use, consistent with the condition stated in the listing. We encourage you to review all photographs, measurements and condition details carefully before completing your purchase.
We want you to feel confident in your choice. If you would like a closer look at an item, additional photographs or a video inspection are available on request prior to purchase.
If an item is faulty, significantly different from its description, or you are otherwise entitled to a remedy under Australian Consumer Law, your statutory rights remain fully protected and are not excluded by our terms.
All purchases are subject to The Handbag Room’s full Terms & Conditions.