Question 1

Do you offer handbag cleaning and restoration services?

Accepted Answer

Yes, we specialize in luxury handbag spa treatments, professional cleaning, color touch-ups, and full restorations. Each service is customized to meet your bag’s unique needs.

Question 2

How long does handbag restoration usually take?

Accepted Answer

The timeframe for handbag restoration depends on the specific service required. Most restorations are completed within 2–4 weeks. We’ll provide an exact timeframe when we assess and quote your bag.

Question 3

Can my bag be restored?

Accepted Answer

Almost always — yes. Our atelier handles everything from surface refreshes to complete archival rebuilds across Chanel, Hermès, Louis Vuitton, Dior, Prada, YSL, Gucci, Celine and more. Send photos and we'll give you an honest assessment.

Question 4

How long does restoration take?

Accepted Answer

A Deep Clean turns around in 7–14 business days. Edge paint and refinish runs 2–3 weeks. Full colour restoration and rebuilds typically take 4–6 weeks. We'll confirm an exact timeline with your quote.

Question 5

Do you work Australia-wide?

Accepted Answer

Yes. We service every state and territory. Drop in to our Somerton Park atelier in Adelaide, or use our insured, fully tracked nationwide pickup and return service.

Question 6

What brands do you service?

Accepted Answer

Chanel, Louis Vuitton, Dior, Hermès, Prada, YSL, Gucci, Celine, Bottega Veneta, Fendi, Loewe, Goyard and the broader luxury market. Vintage and discontinued pieces welcome.